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White Glove Delivery provides in-home delivery and light assembly as well as removal of all packaging materials. 
1. Your item(s) will be transported to a local delivery agent.
2. The local delivery agent will call you to schedule a delivery appointment: Deliveries are made between the hours of 8 AM to 5 PM, Monday through Friday and will be scheduled as a 4 hour window. 
3. Clear the area where the item is to be placed, as the delivery agent will not move any items. 
4. Upon delivery you must inspect the item(s). You will be required to sign a Proof of Delivery receipt. This Proof of Delivery ( POD) is a legal document between you and the freight carrier. Please note any damage on this receipt. Please inspect the merchandise thoroughly prior to the delivery agent's departure.  If any damages, it must be reported immediately, by calling 866 610 0481 (The Classy Cottage), while delivery company is inside the home. Once the phone call is made, instructions will be given to send photos, evaluate for local repair, or either refuse or send the items back with furniture carrier. A replacement will be entered to ship out to your address.

The delivery company will exercise due care at all times while on the property or in the residence of the member, leaving no debris or packaging materials behind. 

To inquire about White Glove delivery service or get a quote for this service, please call us 866-610-0481 or send an email to
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John Richard Customers:

We can get any item for you from the John Richard line, please call us 866 610 0481, or email  all we need is the Item name and number.

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